Support & Sales

Contact GeoData BD Team

Need help with API onboarding, subscription plans, or integration issues? Our team responds quickly during business hours and provides technical guidance for production use cases.

Email

Best for technical support, account help, and billing requests.

[email protected]

Business Hours

Sunday - Thursday, 9:00 AM - 6:00 PM (BST)

Average first response time: under 4 hours during business days.

How We Can Help

  • API key setup, domain restrictions, and authentication troubleshooting.
  • Rate-limit planning and best practices for secure production integration.
  • Plan upgrades, invoice support, and enterprise usage consultations.

Include this in your message:

Account email, request endpoint, timestamp, and error code (if available) for faster resolution.

Office Location

Dhaka, Bangladesh. We currently provide support remotely and schedule calls for technical deep-dives when needed.